# Trezor Suite App (Official): Congrats on Your New Trezor — How to Get Started at Trezor.io/Start

Unboxing a new Trezor is exciting, but the first setup is also the moment when security matters most. If you’re seeing **“Trezor Suite App (Official) | Congrats on your new Trezor”** and the link **Trezor.io/start**, you’re in the right place: Trezor’s official onboarding flow is designed to help you install Trezor Suite, set up your device, create a wallet safely, and learn the basics of protecting your recovery seed.

This guide explains exactly what to do, what to expect on-screen, and what to avoid. The focus is simple: install the official app, verify you’re on the real site, and complete setup without exposing your recovery information.

### What is Trezor Suite?
**Trezor Suite** is the official desktop and web interface for Trezor hardware wallets. It lets you:
- Set up a new Trezor device (or recover an existing wallet)
- View balances and manage accounts
- Send and receive supported cryptocurrencies
- Confirm transactions on the Trezor device screen
- Update firmware and adjust security settings

A hardware wallet’s main purpose is keeping your private keys offline. Trezor Suite is the companion app that helps you manage your wallet while the critical approvals happen on the hardware device.

### Step 1: Go to the official start page
Type the address manually: **Trezor.io/start**.

This matters because fake onboarding pages are one of the most common scams in crypto. Attackers copy the look of the real page and try to trick you into entering your recovery seed (backup phrase). You should be extra cautious with:
- Sponsored ads that mimic official links
- “Support” messages in DMs
- Emails claiming “urgent verification required”
- Sites with small spelling changes (typosquatting)

If the page looks odd, asks for sensitive info too early, or the domain isn’t exactly **trezor.io**, don’t proceed.

### Step 2: Download and install Trezor Suite (official)
On Trezor.io/start, you’ll be guided to install **Trezor Suite**. Choose the version for your operating system.

**Desktop app (recommended for many users):**
- Windows
- macOS
- Linux

**Web option:** In some cases, Trezor also offers a browser-based Suite experience, but the official site will direct you to the correct method and any required connection steps.

Only download from **trezor.io**. Avoid third-party “download” sites even if they look professional.

### Step 3: Connect your Trezor and begin setup
After installing and opening Trezor Suite:
1. Plug in your Trezor via USB.
2. Follow the on-screen onboarding steps.
3. If prompted, allow the connection and read prompts carefully.

During setup, you’ll typically do the following:

#### A) Install or update firmware
Brand-new devices may require a firmware installation/update before first use. This is normal. Always run firmware updates through Trezor Suite from the official Trezor site flow.

Important: never install firmware from random files or unknown links. If something outside Trezor Suite is telling you to download a firmware file manually, be suspicious.

#### B) Create a new wallet or recover an existing one
You’ll choose one of two paths:

- **Create new wallet**: for a brand-new start
- **Recover wallet**: if you already have a recovery seed you’re restoring

Pick the option that matches your situation. If you’re new and you don’t already have a seed phrase, you should be creating a new wallet.

### Step 4: Backup is everything — protect your recovery seed
When you create a new wallet, your Trezor will generate a **recovery seed** (a list of words). This seed is the master backup. Anyone who gets it can take your funds; if you lose it, you can lose access permanently.

Best practices:
- Write the words down offline (pen and paper, or an approved backup method)
- Store it somewhere private and protected from theft, fire, and water
- Never store it in screenshots, cloud notes, email drafts, or password managers unless you deeply understand the risks
- Never share it with “support” or anyone else, ever

The most important safety rule:
**No legitimate setup requires you to type your recovery seed into a website because of a “verification,” “airdrop,” “sync,” or “security check.”**
If any page asks you to enter your seed outside the official recovery process, stop and double-check you’re on the real Trezor flow.

### Step 5: Set a PIN and enable extra protections
Trezor will prompt you to create a **PIN**. This helps protect the device if it’s lost or stolen.

You may also see options for additional security features such as:
- **Passphrase**: an advanced protection layer that creates separate “hidden wallets”
- Device label and basic preferences

A passphrase can significantly improve security, but it also increases complexity. If you use one, you must be able to store and recall it reliably—losing it can mean losing access to the funds in that wallet.

### Step 6: Add accounts and receive crypto safely
Once setup is complete, you can add accounts for supported assets in Trezor Suite. To receive crypto:
1. Choose the account/asset.
2. Click **Receive**.
3. Verify the address on your Trezor device screen matches what you see in Suite.
4. Copy and share that address with the sender (or use it on an exchange withdrawal screen).

That “verify on device” step is critical. Malware can alter clipboard addresses on a computer, but it can’t silently change what your Trezor displays on its own screen.

### Step 7: Send crypto with on-device confirmation
When sending crypto:
- Build the transaction in Trezor Suite
- Carefully confirm the destination address and amount on the Trezor screen
- Approve only if every detail matches

If anything looks unfamiliar, cancel and re-check. A few seconds of verification beats a permanent mistake.

### Common issues and how to avoid them
- **Device not recognized**: try a different USB port, avoid USB hubs, and use a known good data cable.
- **“Suite download” from a random site**: uninstall it and reinstall only from trezor.io/start.
- **Scam “support”**: real support will not ask for your recovery seed.

### Final checklist before you fund your wallet
- You used **Trezor.io/start** and installed Trezor Suite from **trezor.io**
- You wrote down your recovery seed and stored it securely offline
- You set a strong PIN
- You verify receive addresses and transaction details on the device screen